About a week ago, we started actively asking our lovely customers for some feedback on their orders. The email automatically is sent about 10 days after they have placed their order, so it is plenty of time for the order to be shipped, opened and tested.
We are especially asking for criticism so we can upgrade and improve Mypashmina.co.uk.
Thank you so much to everyone so far who has taken a couple of minuted to respond. It really helps us to help other customers.
We had lots of helpful feedback on our cashmere hoodies. Fantastic.
Here are the last 70 comments:
Mother and daughter so very happy with their wonderful 70/30 pashminas. Superb quality and feel. And authentic knotted fringe. Will become a staple accessory to have at hand for all occasions and every season. Highly recommended and excellent, speedy service. Catherine |
Received my order today – fantastic quick service and excellent quality cardigan – I will definitely order from you again and recommend to friends. Thanks! |
Hello Thanks for the receipt. About 2-3 years ago I bought a pashimina from you for my goddaughter in America. She tells me that it is beautiful quality, loves the knotted fringe and the size is perfect. I am impressed by the range of colours. The first was a special order in blue and now I am giving her the same one in Chyrsanthemum, because you have it in stock and she asked for a coral colour. I like the fact that we know where the pashminas are coming from and that you support a local charity. Thank you and wishing everyone Mypashmina a happy christmas and a great new year. Jacqueline Williams |
Beautiful pashmina and a unique colour which marks it out from others I think. It drapes in a lovely way and I've found quite a few ways to wear it already. Really pleased. |
Very good pashmina Angelweave, I want to have one |
Beautiful quality and gorgeous colour. Ordered it late afternoon and postman delivered the next morning. Fab service. My Pashmina - the "go to" site for me. |
I just received my pashminas from you. I have purchased two others elsewhere but they are nothing compared to the quality of these. The softness is unparalleled and the quality and colours are outstanding. I finally feel like I have true pashmina!!! I wouldn't hesitate to recommend these and if anyone is looking, you won't regret this purchase from here but you will regret it from elsewhere! These are the real deal! Thank you so much!! |
Beautiful scarf, very warm and soft. Very quick delivery. However, it is a VERY bright orange and not the dark orange in the picture. It is much brighter than I am used to as I usually go for more muted colours but I would definitely buy from MyPashmina again. I think I will order the colour chart. |
Colour very true to picture. Really lovely product and a joy to wear. |
Beautiful colour and material. Great value as well. |
Lovely Pashmina, I bought to go with my outfit for a wedding a was attending in October. great for those chilly evenings in Autumn. |
Lovely quality, great value, very soft. |
Just lovely, huge size, very soft, great value. |
Devine, beautiful in every way, I am so pleased. |
Lovely pashmina, great value and quality - but the blue was not as lavender as it looks on screen, just a pale blue, no purplish shade. I changed it for a different colour. |
Gorgeous, flattering shade. The usual high quality cashmere from Mypashmina, excellent value. I wear a size 16 and this fits perfectly. |
Very prompt service at a good price and lovely scarf -just what I wanted. |
Lovely colour very soft but not as wide as expected |
This was for a friend who loves it, it's perfect for her and she looks beautiful with it on, it's super soft, a wonderful colour and it arrived at exactly the right time, thank you! |
Lovely quality. Feels beautiful and light. Good size and colour. Thank you |
A very good quality pashmina, the colour was exactly as on the internet and the weight and feel of it is perfect. I would deifinitely order again. Great quality and prompt delivery. |
Fabric is lovely but the style is not quite as good as I had hoped. It does not look as good as another cashmere cap that I have but the other one was a lot dearer. I am not too sure that I shall wear it much unless I can alter it to get it right. |
Absolutely gorgeous, a good neutral colour if you're not buying to match anything else. The shawl is soft and light, I'm taking it with me when I go to India, it will be warm on the plane and useful for a wrap in the air conditioned hotels. Definitely worth the money, I shall buy another soon. |
Beautiful quality. But for a neck scarf would like slightly longer and narrow. But can't fault quality |
Lovely cap and well received as a present. Very comfortable and soft. Excellent price too! |
Although this is a clearance item, it did not state that there was a hole right in the middle of the v neck. On the small side too. Have bought items for many years and always 100% happy. |
Lovely quality, and a really pretty pale pink, My only complaint is that it was very creased and although I ironed it before the wedding (my sons, and I wore it with my evening dress for the fireworks) the creases remained. I will make sure I iron it damp before I wear it the next time. |
I am very happy with all your pashminas and thank you also for your service, since i once did not receive the ordered pashmina. |
The pashmina is of the highest quality and a useful addition to any wardrobe. Choosing a bespoke colour from the swatch book was great for matching with a special occasion outfit., so 5* for the product, not so good was the delay in receiving the item, the misinformation given by the company and the difficulty in contacting them - only successful method was the webchat route. Keeping the customer informed of delays etc is a neccessity. So allow way more time than is stated for anything bespoke! Only 2* for customer service. |
The carmine color in reality is redder than in the image...actually a gorgeous shade of red, one of the prettiest shades of red I've ever seen. Not harsh. I'm looking forward to wearing it often, as much of my wardrobe is black and white, and the shawl, whether worn as shawl or scarf, will provide some eye-catching contrast. |
This is no the first purchase from MYPAHMINA . I was searching for a colour similar to an imperfect aquamarine. As soon as this came out of the packaging it has become a firm favorite- that goes really well will most colours. The quality is always high and the mixture of silk and cashmere means that it is a great scarf to have all through winter and for the odd cool evenings in summer. |
Beautiful pashmina - as ever. Must be my 5th or 6th from this wonderful website. |
Excellent Pashmina , just what I wanted and it was sent to me by the next day . So first class service , thank you xx |
I ordered this but it didn’t turn up. I eventually got a message to say it had sold out. Disappointing. |
I first bought a light green pashmina from M P at least eight years ago. I still wear it, it’s lovely and lasted really well. Three years ago I bought another one in Rabbit, wore it, loved the colour but it became very bobbly very quickly. Because I loved the colour so much I bought another one in rabbit, not yet worn but it feels thinner than the original green one, similar to the original rabbit coloured one. I would rather pay a bit more money to avoid bobbling and have a better quality thicker grade of cashmere. |
The cardigan fits well on my three-year-old, and keeps her warm and toasty on windy days. I didn't mind the pull as I was able to thread the yarn through to the inside of the sleeve. I had worried about the quality as I'd never heard of MyPashmina before, so I was hesitant to buy at full price. You've proven those doubts needless. Will definitely be shopping with you again! |
Item is great quality and good value for money, however it is not what I would call a dark navy it is more of a French navy |
Loved it always buy these scarves |
Absolutely delighted with my purchase of this pashmina and the wonderful help I always recieve From Pashmina Co staff Blessings from LizzyBG |
Lovely quality and just the right colour. |
Lovely quality and colour just what I wanted. |
Very nice Pashmina. Very fast delivery. |
My angelweave bespoke pashmina (45 x 200, natural white) took quite a while to arrive (10 weeks in all) but it is well worth the wait. Super soft and luxurious, I'm sure I'll be wearing it often! |
Beautifully soft pashmina, drapes perfectly. I was utterly thrilled with my purchase. The colour was true to the very handy colour chart I also bought. The winter white is a very useful warm-toned neutral which I can wear with many outfits (though bought for a goddaughter's wedding where it received many compliments). What a lovely surprise to buy something online which is of such truly excellent quality and is such great value. I would thoroughly recommend this. And will be buying again. I have also been showing the colour chart off to friends. (The idea of the colour chart is really great: your know just what shade you're buying). |
Such a great idea (along with the refund option). The colour shown was true to the pashmina I bought and I was much happier buying online with colour samples to pick from. |
Beautifully soft and useful blanket. I bought a few for my granddaughter and as usual haven't been disappointed by MyPashmina. Thank you. |
The colour is gorgeous : nicer than the one of the site. And the feeling of the wool so soft and confortable ! I wash it on the wool program of a Miele washing machine : the wool did not change and support very well that washing. |
Perfect : the colour is wonderful : perfect to wear with blue trousers. The wool is so confortable ; great feeling. The shape is perfect. I wash it on the wool program of a Miele washing machine 30° speed 400 : the wool did not change at all. |
So soft and comfortable : great feeling For men : the size is bigger than for ladies |
I sent for a white pashmina scarf to wear around my shoulders for a formal dinner/dance. It is really nice quality and it kept me beautifully warm. Of course I plan to wear it now all Winter over my jumpers! A beautifully soft, lovely to wear scarf. I really like the end fringe too. |
Very happy with the service from my pashmina. I ordered a navy pashmina and was very impressed with how quickly it arrived. Also the quality did not disappoint. I will definitely order again! |
Very soft and love the colour. Been wearing it over my pyjamas as a cosy relaxing treat! Very pleased with the purchase. One minor improvement would be that the zip can be tricky to align at the bottom. |
Quality and service in top. |
I am very disappointed with the quality of this hoody. The cashmere is poor. I suppose that is why it was such a low price. I should have known, you get what you pay for! I have kept it, but it isn't going to be worn anywhere that matters! |
I love the quality and the softness of your cashmere. The colour is wonderful. I too wear a size 16 but I would give this 5 stars if the sleeves were a little shorter! |
This is my fifth hoody from you :) Love it |
Sizing is way out. This is more like a size 16 but fortunately I phoned to ask about the sizing before ordering and it does fit me. The fabric isn't as soft as other cashmere sweaters I've had. Don't think I would buy again. |
I was enticed to buy this because the reduced price. So far I am very happy with it. I am looking out for whether the sleeves & sides of the garment go bobbly, which is the problem with some cashmere. Fingers crossed it will be fine, but only time will tell ! |
Arrived very quickly and is just as pictured! Great color and soft as expected. Thank you for the great price! |
Very happy with both stoles Ginger bread colour beautiful and fashionable in France just now. Ordered as xmas present for my futur daughter in law The tassels give a good finish to the stole Your products are very good and the colours excellent Delivery was rapid Only problem was that the packet had opened during its travels and had been re sealed by the French post Luckily both items arrived and were in good condition |
Sadly I agree with Annette Butterworth - the quality is not good. I have 4 of these hoodies and the best one is the tan coloured one.....it is soooo soft. It's a shame the black one feels like normal wool, NOT like pure cashmere. |
Super fast delivery, lovely quality (I have bought several in the past), but unfortunately not the colour I was after. |
I have ordered many of these scarfs in the last 5 or more years. The quality is excellent. And even though delivery took much longer than usual it was well worth waiting for. I recommmend buying a swatchbook before choosing the colour. |
Ideal size to take on holiday, useful as a scarf or wrap. Wear it on the plane, or in the office when the air con gets too cold. It folds up quite small so you can carry it in your bag when it is no longer needed. The silk cashmere mix has a subtle sheen, and the tassels add a touch of class. |
Wonderful shade of green; gorgeous material; good length; great service. |
Fab! True to size fit. |
Lovely colour combination. Perfect fit; true to size. |
Handsome cardigan. Great colour. |
Present for my daughter, she loves it. |
I have bought scarfs in the past from MyPashmina which I was very pleased with, so no surprise with this hoodie. Delivery is superb, so quick . Hoodie is lovely, looks good on and the size is true. I ordered mine to use primarily for wearing going to and from the gym instead of a fleece, it works for me. Re above comments, I did have to wash mine first but don't use biological powder. It is very thin ply but that does work for this style. Real test is how long it lasts! |
Bought this for my wife as a small surprise. She loves it. Excellent quality. |